Web config login - Firmware equal or higher than 3.x.x (Gigaplus/Apexplus)

We have noticed that lot of customers having trouble login into web config mode. Saying that most of the cases user may be using web config username as admin. I know previously there was only one username password for web interface but now we have added security to web interface too same as CLI. 

First check if you can able login to web view mode at least? If so web interface should be up & working. 

Here are default login credentials:

Web view login:

Username: admin 
Password: trango

Web Config login

Username: config 
Password: trango

CLI view login

Username: admin 
Password: trango

CLI config login

Username: config 
Password: trango

 

But if you can't even login to web view mode then You may need to turn httpd  & snmod off & than on via CLI to login back to web interface.

Example:

(.54-config)# httpd 
Httpd: on 
(.54-config)# httpd off 
Httpd: off

SUCCESS 
(.54-config)# httpd on 
Httpd: on

SUCCESS 
(.54-config)# snmpd off 
Snmp: off

SUCCESS 
(.54-config)# snmpd on 
Snmp: on

SUCCESS 
(.54-config)#

Moreover, You can always check all passwords from CLI config mode except debug password. Although debug and CLI view password is same. 

Example:

(.54-config)# show passwords 
CLI View node: trango 
CLI Config node: trango 
SNMP Read community: public 
SNMP Write community: private 
Web View: trango 
Web Config: trango 
Snmp Trap: trapstr 
(.54-config)#

Please contact support at techsupport@trangosys.com or 858 391 0010 Option 6 if you still can't login to unit. via CLI or web.