The diagnostic tool loopback can be used to check the proper operation of an IDU up to the point where the signal leaves the IDU at the N connector. This can be useful for determining if one side or another may have a hardware issue.
Setting a loopback mode other than off activates one of the loopback modes for test purposes. This must be turned off by a command when done with testing. The CLI is still active while the mode is on to allow monitoring of various parameters.
During IF and digital loopback, the transmitter signal from the far end will still be present at the input to the IDU and may cause a poor result. Therefore, the opmode OFF on the remote end or odupower OFF on the local side may be required to eliminate any signal from the far end which may corrupt the result.
Caution: All loopback modes will stop live traffic from passing across the link and will cause data traffic to loop back out the data port. It is important for this reason that data ports be disconnected or disabled prior to activating loopback.
To use the loopback function to diagnose a particular unit follow the steps outlined below. With GigaPro, it is possible to perform these steps on both modems simultaneously or enter into radio1 or radio2 mode prior to issuing the following commands.
- Establish out of band management access to the unit.
- Disable or disconnect the data ports. If you're using in band management (IBM) you will also be disabling your management access, so you must use out of band management or the console/serial port for this test.
- Disable ODU power with the command odupower off.
- Activate loopback if.
- Run the linktest command, possibly with multiple iterations like linktest 10.
- Check that the lock status is 1 (locked) and record the MSE. The MSE should be -36 or better, typically -36 to -40. If the loopback IF result is in the -36 to -40 range, you can skip the loopback dig testing.
- Activate the digital loopback mode by using the command loopback dig. This causes the signal to be looped in the IDU before it goes to the IF stage.
- Run the linktest command, possibly with multiple iterations like linktest 10.
- Check that the lock status is 1 (locked) and record the MSE. The MSE should be -40 or better, typically -42.
- Set loopback off.
- Turn the ODU on, odupower on.
- Enable or reconnect the Ethernet data ports as needed.
If the MSE in loopback IF is worse than -36 (i.e. -30 or higher), this may indicate an issue with the IF cable, IDU or ODU. It is suggested to test with the ODU disconnected and also with the IF cable disconnected at the IDU. This will allow one to isolate if the ODU or cable is the issue, or if the loopback result is still poor with everything disconnected that the IDU is damaged and must be sent back from repair. Note, in all cases when working with the IF cable, it is strongly recommended to disconnect power from the IDU prior to disconnecting the ODU or IF cable from the IDU to prevent a short from damaging the IDU.
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